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HELP

Please note that the Registry is best viewed using Internet Explorer or Mozilla Firefox and a high-speed internet connection.

Frequently Asked Questions


Who is eligible to submit to the BRIC Contemporary Artist Registry?

This Registry is open to all Brooklyn-affiliated artists, artists who either were born in, live in, work in, or have a studio in the borough of Brooklyn.

Are there any deadlines for submissions?

No, we always welcome new submissions.

How do I create and manage my Registry profile?

Once you have registered as a user and logged in to your account, you can go to the My Account page and start adding images and text to your profile. From this page, you will also be able to edit your images and information whenever you wish. It is your responsibility to ensure that the information on your profile is accurate and up-to-date.

Can I submit materials for my Registry profile by mail?

No, we no longer accept Registry submissions by mail. All submissions must be made digitally through this site. Because our office space is limited, we must return all physical submissions or dispose of them if no return postage is provided.

What has happened to the hard files that used to be in the BRIC Contemporary Artist Registry?

As of June 2010, we began the process of discarding physical artist files that are over 2 years old unless artists provided us with return postage.

How do I submit images and how many images can I submit?

Once you have registered as a user and logged in to your account, you can go to the My Account page and start adding images and text to your profile. From this page, you will also be able to edit your images and information whenever you wish. It is your responsibility to ensure that the information on your profile is accurate and up-to-date.

Images for your online Registry profile should be:
  • 72 dpi, and a minimum of approximately 450 x 350 pixels
  • RGB color, not CMYK
  • less than 1MB in size

    Click on Preview Profile at the bottom of the My Account page to see how your profile will appear to other users.

    My work doesn't photograph well. What is the best way to document my work?

    If your work is highly detailed or visually subtle, we recommend that you include detail close-ups and overall views of some of your works. For some works, you may get the best results by using a flatbed scanner. When you document your work, imagine you are seeing the work for the first time. The digital images you upload should allow the best possible experience for viewers unfamiliar with your work.

    I am having trouble uploading an image to my profile.

    If you have a problem uploading an image to your profile, check these possible problems:
  • Your filename might be unreadable. Try renaming the image filename so that it is short and composed of only letters and/or numbers, and does not have any other characters, such as hyphens, colons, commas, etc.
  • Check the colorspace setting of the file, to see if it is CMYK or RGB. For your online artist file, files should be RGB. To change the setting, open the file in Photoshop, click on Image > Mode, and select RGB Color.
  • Your file might be an incorrect file type. You can tell the type of file by the last few letters of the file name JPEG file should end with the extension .jpg.
  • Your file might be too large. File sizes should be no larger than 1 MB. To downsize your image, you should first try to save the JPEG with a compression level lower than 6, or reduce the pixel dimensions in Photoshop (Image > Image Size). Click here for Adobe Photoshop troubleshooting help.

    Adobe Photoshop Troubleshooting (Links from last line of above section) To edit an image in Photoshop, first open the digital file in the program. In Photoshop, click on ~File~ then ~Open.~ In the new window that appears, you will be able to select your image file (File > Open).
  • To rotate your image, click on Image > Rotate Canvas.
  • To find the image size, click on Image > Image Size. A new window will appear that shows your image's pixel dimensions (width x height) and document size (width x height x resolution). For your online artist file, images should be a minimum of approximately 350 x 450 pixels
  • To crop your image, choose the crop tool from the tool bar on the left side. (See Help > Photoshop Help for clear instructions and visual examples)
  • To undo an action, click on Edit > Undo.
  • To make the image brighter or darker, click on Image > Adjustments > Brightness/Contrast.
  • To adjust colors, click on Image > Adjustments > Color Balance.
  • You can also adjust brightness and colors automatically: click on Image > Adjustments > Auto Levels.

    When you are done making adjustments, you can save the file by going to File > Save As, then enter a new file name and choose the type of file you want to save the image as--for your online Registry profile, save in JPEG format. When saving an image as a JPEG, you can choose from a range of compression levels, from 1 to 12 For your online Registry profile, you should save your images in medium quality, i.e., at compression level 6 or 7. As a rule, each time you make adjustments to your image, you should save it under a different file name. Always keep a copy of your digital file in its original form for your records. Keep in mind that images will vary when viewed on different computer screens since each monitor has slight hue and tonal differences. If you're still having problems, you can send an email to registry@bricartsmedia.org for further technical support.

    Why are my thumbnail images distorted?

    If your image is not the maximum size for the gallery page your thumbnail may be distorted. This exaggeration is most noticeable in vertical images. To minimize distortion, open a new document in Photoshop (click here for Photoshop help) that is 447 pixels wide and 350 pixels high. Then drop in your image, or format it so that it fits. Save this newly generated file as the file for the Registry.

    Why can't I view my images?

    If you are having problems viewing images make sure your flash player is up-to-date. Also, this website is designed for use with high-speed connections, such as DSL and cable. If you have an updated flash player and are using a high-speed connection and still cannot view the images, please email us at registry@bricartsmedia.org and put ~viewing problem~ in the subject line.

    How can I include video or animation works in my profile?

    You can embed video via YouTube or Vimeo. Select "Manage Videos" from the navigation bar of your account, and then insert the URL of the video file on YouTube or Vimeo into the field that says "Video URL."

    How can I change my password or update my contact information?

    To change any of your personal information, publicly displayed or private, follow the "Personal Info" link in the left hand navigation menu of your My Account page. Your contact information and password are in the Private Information section of the Personal Info page. Since email is our primary method of communication, please make sure we have your current email address on file. Be sure to update your account at least once every 2 years, or your profile may be deactivated (you will receive a warning notice one month before this occurs).

    How long will my account remain on the Registry?

    You are required to update your online profile with a minimum of five new images at least once every two years. If you do not, your file may be deactivated. You may update your profile as often as you wish.

    Can I email or give out a link to my BRIC Contemporary Artist Registry profile page?

    Yes - your page has a stable, unique address.

    What if I don't have digital images of my artwork?

    If you lack access to a digital camera but have printed photos or slides of your work, you can either scan them yourself, or have them scanned at a professional photo center.

    Why can't I find my name when I search for it in the BRIC Contemporary Artist Registry?

    Type your full name in the Keyword Search field and then click 'GO'. Make sure you have at least two images uploaded to your online portfolio. If you still cannot find your page, email us at registry@BRICartsmedia.org.

    How do I remove myself from the BRIC Contemporary Artist Registry?

    Email us at registry@BRICartsmedia.org if you would like to remove your profile from our online database.

    How to I get additional support?

    If you need help with issues that are not addressed here please submit a ticket via the BRIC Support Center. Please allow 24-48 hours for a response.

    How do I register/sign in?

    Click on the links in the top navigation bar to sign in or register as a new user. The registration process for new users is simple. You must have a working email address, which will serve as your username. You will receive a confirmation email with a pre-assigned password that you can change later. Follow the link in the email to complete your registration. Be sure to check your Spam/Junk mail for the confirmation email as it may be filtered into this folder.

    What should I do if I forget my password?

    There is a "forgot password" section on the log-in page. Enter your email address here and you will receive an automatic email from us with your password. Once you have logged in, you may change your password and update your contact information.

    What is a Contemporary Artist Registry?

    Each artist in the Registry has a profile that includes images of the artist's work with captions, a resume, and an artist statement. Many will also include a link to the artist's personal website. Each artist is responsible for updating the materials in his or her own profile. When logged-in, users can save artist profiles to their Favorites, email artists, or email direct links to artist profiles to friends.

    What are "Favorites"?

    The "My Favorites" function allows logged-in users to keep track of their favorite Registry artists and images. You can group your Favorites thematically in "sub-folders." To create a sub-folder, check the boxes of the artists you want and choose "copy selected artists", and then "Go." Choose "New Folder" and then name the folder what you wish.

    What is the Short List?

    Periodically, the BRIC Contemporary Artists Registry invites well-known artists and arts professionals to share their Favorites with the public.

    How is the Artist of the Month selected?

    Each month, BRIC reviews newly created artist profiles and selects one of exceptional merit to feature on the Registry homepage and in BRIC Contemporary Art e-blasts.

    How do I search for artists?

    To browse all artists in the Registry, simply click the "Go" button at the top of the page. You can also browse artists by last name by clicking on the "All Artists Alphabetically" links at the top of the page. To search for a specific artist or type of work, select search terms from the drop-down menu categories ("medium", "keyword", and "neighborhood"), and then click "Go." A new window will open displaying a list of the artist profiles that fit your search criteria. You can also enter your own search word in the Name or Keyword Search field and then click "Go" to search for your keyword in the text included in each artist profile (Artist Names, Bios and CVs, Statements, and Captions). The results to your search will appear on screen. To refine your search, click the "Advanced Search" button on the right (see below).

    How do I use the Advanced Search function?

    Whereas Basic Search only allows one search term per category to be selected at a time, an Advanced Search allows you to specify as many search criteria as you wish and search multiple categories such as location, style, and media at once. Choosing multiple search terms within categories will usually broaden your search results. On the other hand, choosing multiple search terms across categories will usually narrow your search results. You can also narrow your keyword search to particular fields within an artist's information. The link to the advanced search page is directly below the keyword field on the right of the top menu bar.

    How do I contact artists?

    To email an artist, click the "Email this Artist" link either on the artist's profile page or from a search results page. The site will ask you for your email address and will then email the artist directly. The artist who receives the email will see your email address in the "reply to" area of the email. You will also receive an email confirming that your email has been delivered.

    Other Problems

    If you need help with issues that are not addressed here please email us at registry@BRICartsmedia.org.




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